FAQs

Who will pick up the travelers from the airport arrival terminal?

Upon arrival, travelers will be warmly welcomed by our Airport representative at the terminal. They will introduce you to your dedicated chauffeur/guide for the entire tour. Look for a board with your name written on it for easy recognition.

If my flight gets delayed, how do I catch my taxi?

If your flight is delayed, please send an urgent WhatsApp message to +94 779 144 664. We will take appropriate measures to ensure you are not inconvenienced.

If my travel dates change, is my airport transfer still free?

The airport transfer is included for your scheduled arrival date. If you arrive on a different date, an additional fee will be charged.

If my travel dates change, how much is the cost per day for my accommodation?

Charges for additional accommodation depend on the hotel category you choose. We will provide the relevant facilities upon your request.

How can I change my itinerary during my journey?

You cannot change the agreed itinerary. However, you can modify your pre-chosen sightseeing locations according to your preferences. If you choose to stay at a different hotel, the charges for the original hotel will not be refunded.

What are the best network connections in Sri Lanka covering all locations?

Dialog, Mobitel, Airtel, and Hutch are well-known network providers in Sri Lanka. Hutch is recommended for the best coverage for travelers. SIM cards can be purchased at airport counters upon arrival.

How much does food cost and is it very spicy?

A buffet or A La carte meal at a standard restaurant costs around $10-$12. Sri Lankan cuisine, which is often spicy, is available at many local shops for less.

Can I pay in foreign currency for archaeological site and national park entrances?

Major archaeological sites like Sigiriya, Polonnaruwa, and Anuradhapura accept foreign currency. However, only Sri Lankan currency is accepted at national parks. It is advisable to carry both currencies to avoid inconveniences.

Where is the best place to change my foreign currency?

Currency can be exchanged at banks in the airport arrival terminal and authorized agencies in major cities.

Can I use my credit or debit card at local sites?

Credit and debit cards are not accepted at some major sites. Additionally, certain locations, such as national parks and rainforests, may lack relevant facilities. Card payments are accepted at most certain private tourism activity stations. It is best to keep cash on hand.

Where can I withdraw cash in Sri Lanka?

ATMs are available in all cities, and you can easily withdraw money using your Visa or MasterCard.

I am a woman traveling solo. What do I need to know?

Sri Lanka is safe for solo female travelers. However, when hiking, wait for others to join, be aware of your surroundings, talk to locals, and avoid walking alone in major beach towns late at night. Always inform your driver of your destination.

Can I climb Adam’s Peak by myself anytime during the year?

The best time to climb Adam’s Peak is from December full moon day to May full moon day. During this period, many people climb, making it safer for solo travelers. Outside this period, fewer people climb, and the weather can be challenging.

What clothes should I bring?

Sri Lanka’s temperature ranges from 15°C to 36°C depending on the region. In Nuwara Eliya, temperatures range from 15°C to 22°C throughout the year. Bring a coat for cold weather and clothing that covers the knees and shoulders for temple visits. Other clothing can be brought according to your preference.

Do I need to bring leech socks for the rainforest?

Leeches are common in the Sinharaja Rainforest. Leech socks can be rented at very affordable rates.

How can I rent a 4×4 jeep for safari tours?

Your chauffeur/guide will connect you with an experienced jeep driver for wildlife and jungle road safaris. The cost of jeep rentals depends on the safari duration within the park and the type of jeep category selected.

What are the most beautiful beaches during the winter period?

The southern beaches, including Mirissa, Tangalle, Hikkaduwa, and Bentota, are the most popular and beautiful during winter.

What are the most beautiful beaches during the summer period?

In summer, the south coast is not ideal due to high waves and rough seas. The east coast offers the most calm and safe beaches, such as Nilaveli, Uppuveli, Pasikuda, and Arugam Bay, which is best for surfing.

What are the most beautiful train rides in Sri Lanka? How do I book train journeys?

Kandy to Ella and Nanu Oya to Ella are the most famous scenic train rides. Train tickets are issued one month prior to the departure date. It is advisable to contact your travel partner for assistance with booking.

How do I upgrade my hotel list?

If you wish to stay in high-end hotels, please mention this when you first contact us. We will categorize your desired hotels and provide the additional cost. You can then book the respective tour package without inconvenience.

I’m a solo traveler. How can I join mini group tours?

Check the available dates for group tours on our website. Then, contact Show Lanka Tour Coordinators to confirm available seats.